Privacy & Security

Privacy Policy buas33 – Protection of Your Personal Data

At buas33, your privacy is more than a legal obligation — it is part of our commitment to every member. This document clearly explains how we collect, use, store, and protect your personal information.

Last Updated: 1 January 2026
🔒
256-bit SSL Encryption
Secure Data Storage
No Sale of Data to Third Parties
Compliant with Data Protection Standards
Full Privacy Control

Why Your Privacy Is Safe with buas33

We invest in the best technology and procedures to ensure every piece of information you entrust to us is safeguarded with the utmost care.

Military-Grade Encryption

All data transmitted between your device and buas33 servers is protected using 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

Secure KYC Verification

Our KYC process uses a secure, licensed identity verification portal. Uploaded documents are stored in an isolated environment and accessible only to authorized staff.

No Data Sales

Buas33 has never and will never sell, rent, or exchange your personal data to any third party for marketing purposes. Your information is used solely to operate this platform more effectively.

Integrated Data Storage

Your data is stored on servers protected by multi-layered firewalls, active intrusion detection systems, and regular backups. Physical access to our data centres is strictly controlled at all times.

Privacy Control in Your Hands

Through your buas33 account settings, you can update personal information, manage communication preferences, and request data deletion at any time with ease.

Industry Standards Compliance

The buas33 privacy policy is reviewed regularly by an independent team of legal counsel and cybersecurity experts to ensure ongoing compliance with the latest data protection standards relevant to Malaysia.

1. Introduction

Buas33 ("we", "Platform") takes the privacy of every individual using our services seriously. This Privacy Policy explains in detail how we collect, process, store, share, and protect your personal information when you register for or use the buas33 platform.

This document applies to all users accessing the buas33 website, using our mobile app, or interacting with any of the services we offer. By using our platform, you agree to the practices described in this Privacy Policy.

Note: This Privacy Policy should be read together with Terms and Conditions buas33 to understand the full scope of protection we provide to our members.


2. Information We Collect

We collect your personal information in several ways when you use the buas33 platform. The type of information collected depends on your activity on our platform.

2.1 Information You Provide Directly

  • Registration Information: Full name, date of birth, identity card or passport number, email address, phone number, and created password.
  • KYC Verification Documents: Copies of identity card, passport, driving license, utility bill, or bank statement for identity verification purposes.
  • Financial Information: Bank account or e-wallet details used for deposits and withdrawals. We do not store credit or debit card numbers directly.
  • Communications: Records of conversations with the customer support team via live chat or email.

2.2 Automatically Collected Information

  • IP address, device type, operating system, and web browser used.
  • Platform usage data including games played, access dates and times, and session duration.
  • Cookie data and similar tracking technologies to enhance the user experience.
  • Approximate location data based on IP address to meet geographic compliance requirements.
Type of Information Purpose of Collection Retention Period
Registration Data Account management & identity verification Throughout active account period + 7 years
KYC Documents AML compliance & age verification 5 years after account closure
Transaction Records Payment processing & auditing 7 years as required by financial regulations
Game Log Dispute resolution & service improvement 3 years
Cookie Data User experience & analytics Up to 12 months or until deleted

3. How We Use Your Data

The information we collect is used solely for legitimate purposes necessary to operate the buas33 platform effectively. We never use your data for purposes outside the scope described below.

  • Account Management: Creating and maintaining your account, processing registration, and enabling secure login.
  • Payment Processing: Processing deposits and withdrawals securely through trusted payment providers.
  • Legal Compliance: Fulfilling legal obligations related to anti-money laundering (AML), age verification, and other regulatory requirements.
  • Platform Security: Detecting and preventing fraud, unauthorized access, and suspicious activity.
  • Customer Support: Resolving inquiries, complaints, and disputes efficiently and accurately.
  • Service Improvement: Analyzing usage patterns to improve the gaming experience and platform interface.
  • Communications: Sending important account notifications, promotions you have opted in to receive, and system updates.

Our commitment: We only use your data for the purposes stated at the time of collection. Any material new use will be communicated to you in advance and your consent obtained where required.


4. Sharing Information with Third Parties

Buas33 does not sell, rent, or trade your personal data to any third party for their marketing purposes. Data sharing only occurs in the following circumstances and with limited parties:

  • Payment Providers: Required financial information is shared with licensed payment providers such as FPX, DuitNow, and e-wallets to process your transactions.
  • Game Providers: Minimal username and game data is shared with game software providers to enable a smooth gameplay experience.
  • Legal Requirements: If required by a court, regulatory authority, or law enforcement agency through a valid order.
  • Technical Service Providers: Cloud computing and infrastructure service providers bound by strict data protection agreements.

All third parties we work with are contractually obligated to protect your data and may only use it for purposes specified by buas33.


5. Data Security

Buas33 takes a layered approach to protecting your personal data. Our security infrastructure includes:

  • 256-bit SSL encryption for all data communications between your browser and buas33 servers.
  • Passwords are stored using strong hashing algorithms — we cannot read your password in its original form.
  • Role-based access control (RBAC) ensures only authorized staff can access data relevant to their responsibilities.
  • 24/7 security monitoring with automated threat detection systems.
  • Regular security audits conducted by independent cybersecurity firms.
  • A tested incident response plan to ensure a rapid response in the event of a data breach.

In the Event of a Data Breach: If buas33 detects any data breach affecting your personal information, we will notify you within 72 hours of the breach being identified, along with the steps we have taken to mitigate its impact.


6. Cookies and Tracking Technologies

Buas33 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as Login session authentication and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymous information about how you use the platform to help us improve website performance.
  • Functional Cookies: Remembering your preferences such as language, region, and display settings to deliver a more personalized experience.
  • Analytics Cookies: Used to understand traffic patterns and platform usage for continuous improvement purposes.

You can manage cookie settings through your web browser settings at any time. However, disabling certain cookies may affect the functionality of the buas33 platform.


7. Your Rights Regarding Personal Data

As a buas33 member, you have the following rights regarding your personal data. We fully respect these rights and will process every request within a reasonable timeframe.

1
Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

2
Right to Rectification

You may request the correction of any inaccurate or incomplete data we hold.

3
Right to Erasure

You may request the deletion of your personal data, subject to our legal retention obligations.

4
Right to Restriction of Processing

You may request that we restrict the processing of your data under certain circumstances as defined by law.

5
Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another provider.

6
Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the above rights, please contact our privacy team via email [email protected] or via live chat on the platform. We will respond to your request within 30 business days.


8. Data Retention

Buas33 retains your personal data only for as long as it is needed for the purposes described in this privacy policy or as required to fulfil our legal obligations. Once data is no longer needed, it will be securely deleted or anonymised.

In general, active account records are retained throughout your membership period plus any additional time required by Malaysia's financial regulations. Financial transaction records are kept for seven (7) years in accordance with regulatory requirements. KYC documents are retained for a minimum of five (5) years after account closure to comply with AML requirements.


9. Links to Third-Party Platforms

The buas33 platform may contain links to related third-party websites or services, such as payment providers. Once you leave the buas33 platform and access these third-party sites, buas33's Privacy Policy no longer applies. We encourage you to read the privacy policy of every website you visit to understand how they handle your data.

Buas33 is not responsible for the privacy practices or content of any third-party websites that may be linked from our platform.


10. Changes to the Privacy Policy

Buas33 reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or our business operations. Any material changes will be communicated to you via email or a prominent notice on the website before the changes take effect.

The "Last Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. Your continued use of the buas33 platform after any changes take effect will be considered your acceptance of the updated policy.


11. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. The buas33 privacy team is committed to providing accurate and helpful responses in a timely manner.

  • Privacy Email: [email protected]
  • Live Chat: Available on the platform 24 hours a day, 7 days a week.
  • Response Time: Within 24 hours for email and under 15 minutes via live chat.

For more information about your rights and responsibilities as a member, please refer to Terms and Conditions and the Responsible Gaming us. FAQs are also available on the FAQ.

The buas33 Promise: Your privacy is more than a document — it is our daily practice. Every decision we make regarding your data is grounded in the principles of transparency, respect, and accountability for the trust you place in us.

Play Safe at buas33

Your Data Is Safe. Time to Enjoy the Games!

Register a free account today and enjoy over 1,500 casino games with industry-grade data security and 24/7 support.

Bahasa Melayu